Unified real-time server and cloud manager that reads and controls the DNA of digital/IP PBXs, synchronizes PBX state with management databases, and exposes an SDK for rapid integration with ERP/CRM, Office suites and other management software. Includes BI-based supervision, real-time fraud detection and automated PBX healing, call-harassment blocking and user-activity tracking, targeted at SMBs seeking enterprise-class communication and resource management on a small budget.